Employment + Volunteer Opportunities

International House Philadelphia is currently seeking qualified applicants for the following position(s):

DIRECTOR OF MARKETING AND COMMUNICATIONS

Position Summary

The Director of Marketing and Communications (MARCOM) is responsible for shaping and promoting the brand identity of International House and leading the development and execution of an integrated communications and marketing plan to drive awareness of International House Philadelphia and its mission. This position reports to the Chief Operating Officer, serves a member of IHP’s Leadership Team and works collaboratively with departments across the organization, particularly Admissions/Housing and Programs.

 

Major Responsibilities

Promote IHP’s housing and programs externally to drive residential occupancy rate and program attendance.

Manage and deliver content for IHP Website.

Manage and deliver online/social media content (Facebook, Instagram, Twitter, LinkedIn, Yelp)

Develop and implement advertising strategy, which includes:

  • Creating and placing ads (print, digital, Google Adwords, boosted Facebook posts/social media, Campus Philly, university newspapers) that promote housing and/or programs
  • PhillyFun Guide program submissions.

Manage media relations, which includes:

  • Creating and distributing news releases, media statements and media alerts
  • Pitching story ideas to editors and reporters
  • Responding to media inquiries
  • Serving as media liaison and designated spokesperson
  • Preparing IHP CEO and others for media interviews
  • Monitoring media coverage of IHP
  • Updating media lists.

Create all print materials (internal and external) and also post these online, including:

  • IHP Annual Report
  • Quarterly Program Guide
  • IHP Magazine (to be published online twice a year)
  • Brochures (housing, membership and conference center)
  • Annual Welcome Guide for Residents
  • Program marketing materials (Marquee posters for street, posters, postcards etc.)

Produce weekly Constant Contact e-blast about our programs, working with Program Director and Curator.

Produce weekly Resident Life e-newsletter, working with Program Director and Resident Life manager.

Work with Development Director to produce annual appeal and fundraising/donor/corporate sponsorship communications and materials.

Provide strategic counsel on communications and issues to Board Chairman and CEO and draft correspondence to key stakeholders for each of them, as needed.

Lead the development of a Crisis Communication plan and training, working with the COO

Lead the development of an internal staff newsletter.

Serve as the primary contact with vendors for communications and marketing, including printers, freelancers and Website support.

Measure Key Performance indicators on a monthly basis (Website sessions, print and social media reach, ad performance etc.)

Submit manual annual department budget.

Supervise graphic designer, photographer and marketing interns.

Attend various Board and Committee meetings.

 

Qualifications

Bachelor's degree required; Master’s preferred.

At least 5 to 7 years of communications, public relations or marketing experience in a management role.

Experience supervising, training, and evaluating professional staff.

Exceptional writing, editing and proofing skills.

Experience in social media management, applications and tools (Facebook, Instagram, Twitter, LinkedIn, Yelp, Hootsuite)

Experience in working with Google analytics and Ad Words

Enjoys working with a diverse staff and population.

Adept at budgeting, allocating funds, and tracking expenses.

Excellent organizational skills, meets deadlines, thrives in working on multiple projects.

Ability to communicate effectively in person and in writing, with individuals and groups.

Ability to give direction, and set goals and vision for department.

Strong interpersonal skills, including demonstrated success in building collaborative relationships with organizations, communities and other programming institutions.

Proficient in Microsoft Word, power point and Excel

Energy, creativity, and dedication.

 

Organizational Relationships

This position reports to the Chief Operating Officer of IHP, and is a member of the IHP Leadership Team. Direct reports include a graphic designer, photographer (freelance or intern) and marketing interns.  

 

How to Apply

IHP offers a competitive salary and benefits package. Salary is dependent on experience, the salary range starts at $60,000. This position is exempt from the overtime provisions of the Fair Labor Standards Act.  Interested candidates should submit a resume and cover letter with salary requirements to Human Resources (annaw@ihphilly.org). Resumes will be accepted until Friday, March 24th, 2017.



VOLUNTEER OPPORTUNITIES

Volunteers at International House play a vital role in the life of the organization. They provide support for event coordination, fundraising, language classes, and fulfill important administrative needs. The Program + Events Office, Development Office, and Language Program have fun opportunities for you to lend your support in helping serve our audience members, residents, and community partners. Keep reading to learn about specific opportunities to volunteer at International House.


Arts volunteers help host theater events as well as our numerous social and cultural celebrations. As an Arts volunteer, you may meet visiting filmmakers and artists, and experience events with members of the multinational IHP community. To learn more about the Arts at International House, please click here.

Development volunteers have many opportunities to assist in fundraising, as well as thanking our donors for their generosity. Volunteering for the IHP Development Office is an opportunity to meet donors who have played a vital role in making our unique programming available, and to express a shared interest in continuing to help IHP present unique arts and cultural programming to the Philadelphia community.

To learn more about volunteering at International House, please contact us at volunteer@ihphilly.org.