Employment + Volunteer Opportunities

International House Philadelphia is currently seeking qualified applicants for the following position(s):


DIRECTOR OF MARKETING AND COMMUNICATIONS


Position Summary

The Director of Marketing and Communications (MARCOM) is responsible for shaping and promoting the brand identity of International House and leading the development and execution of an integrated communications and marketing plan to drive awareness of International House Philadelphia and its mission. This position reports to the Chief Operating Officer, serves a member of IHP’s Leadership Team and works collaboratively with departments across the organization, particularly Admissions/Housing and Programs.


Major Responsibilities

Promote IHP’s housing and programs externally to drive residential occupancy rate and program attendance.

Manage and deliver content for IHP Website.

Manage and deliver online/social media content (Facebook, Instagram, Twitter, LinkedIn, Yelp)

Develop and implement advertising strategy, which includes:

  • Creating and placing ads (print, digital, Google Adwords, boosted Facebook posts/social media, Campus Philly, university newspapers) that promote housing and/or programs
  • PhillyFun Guide program submissions.

Manage media relations, which includes:

  • Creating and distributing news releases, media statements and media alerts
  • Pitching story ideas to editors and reporters
  • Responding to media inquiries
  • Serving as media liaison and designated spokesperson
  • Preparing IHP CEO and others for media interviews
  • Monitoring media coverage of IHP
  • Updating media lists.

Create all print materials (internal and external) and also post these online, including:

  • IHP Annual Report
  • Quarterly Program Guide
  • IHP Magazine (to be published online twice a year)
  • Brochures (housing, membership and conference center)
  • Annual Welcome Guide for Residents
  • Program marketing materials (Marquee posters for street, posters, postcards etc.)

Produce weekly Constant Contact e-blast about our programs, working with Program Director and Curator.

Produce weekly Resident Life e-newsletter, working with Program Director and Resident Life manager.

Work with Development Director to produce annual appeal and fundraising/donor/corporate sponsorship communications and materials.

Provide strategic counsel on communications and issues to Board Chairman and CEO and draft correspondence to key stakeholders for each of them, as needed.

Lead the development of a Crisis Communication plan and training, working with the COO

Lead the development of an internal staff newsletter.

Serve as the primary contact with vendors for communications and marketing, including printers, freelancers and Website support.

Measure Key Performance indicators on a monthly basis (Website sessions, print and social media reach, ad performance etc.)

Submit manual annual department budget.

Supervise graphic designer, photographer and marketing interns.

Attend various Board and Committee meetings.

 

Qualifications

Bachelor's degree required; Master’s preferred.

At least 5 to 7 years of communications, public relations or marketing experience in a management role.

Experience supervising, training, and evaluating professional staff.

Exceptional writing, editing and proofing skills.

Experience in social media management, applications and tools (Facebook, Instagram, Twitter, LinkedIn, Yelp, Hootsuite)

Experience in working with Google analytics and Ad Words

Enjoys working with a diverse staff and population.

Adept at budgeting, allocating funds, and tracking expenses.

Excellent organizational skills, meets deadlines, thrives in working on multiple projects.

Ability to communicate effectively in person and in writing, with individuals and groups.

Ability to give direction, and set goals and vision for department.

Strong interpersonal skills, including demonstrated success in building collaborative relationships with organizations, communities and other programming institutions.

Proficient in Microsoft Word, power point and Excel

Energy, creativity, and dedication.

 

Organizational Relationships

This position reports to the Chief Operating Officer of IHP, and is a member of the IHP Leadership Team. Direct reports include a graphic designer, photographer (freelance or intern) and marketing interns.  

 

How to Apply

IHP offers a competitive salary and benefits package. Salary is dependent on experience, the salary range starts at $60,000. This position is exempt from the overtime provisions of the Fair Labor Standards Act.  Interested candidates should submit a resume and cover letter with salary requirements to Human Resources (annaw@ihphilly.org). Resumes will be accepted until Friday, March 24th, 2017.



DEVELOPMENT MANAGER

Job Description

Summary:

IHP is looking for a Development Manager, who will play a vital role in the Development Department all donor related activities, and in building and maintaining relationships with all IHP constituencies: individuals, members, corporations, foundations and government. The Development Manager will also work closely with other IHP staff in reaching development and fundraising goals.

 

Duties:

  • Database management: Keep meticulous records of all constituent interactions. Run queries and revenue reports as necessary to determine giving trends, mailing lists, etc.
  • Fundraising: Engage in all aspects of the donor cycle, including prospecting, cultivation, solicitation, recognition, and stewardship, for individuals and businesses alike. Participate in appeals, membership drives, and solicitation for in-kind event support.
  • Grantwriting: Research and track potential grant opportunities; write grant proposals; work with the business office and other departments to create and report on budgets for proposed and awarded grants; keep track of all application requirements and deadlines.
  • Marketing/Communications: Promote IHP on social media, including Facebook, Instagram, and Twitter. Establish and manage Facebook donation system. Engage with community members both on and offline regarding all aspects of IHP programming, including arts, film, resident life, alumni relations, and cultural events. Update IHP website as necessary.

 

Skills and Qualifications:

  • Superior interpersonal, written and verbal communication skills;
  • Excellent analytical, critical thinking and research skills;
  • Understanding of current trends in development practices;
  • Demonstrated data management, gift processing and reporting experience;
  • Comfortable taking initiative; demonstrated creative problem-solving ability;
  • Strong computer skills, and ability to learn and effectively use different software programs;
  • Ability to work both independently and collaboratively with other departments within the organizations as necessary;
  • Demonstrated ability to meet deadlines, prioritize and organize multiple projects;
  • Positive attitude and strong work ethic;
  • Personal integrity and ability to appropriately handle confidential and sensitive information;
  • Knowledge of nonprofit regulations and gift accounting principles a plus;
  • Working knowledge of CRM software a plus;
  • Familiarity with West Philadelphia and University City preferred;
  • Bachelor’s degree and minimum of five years of hands-on experience in development practices and database management.

 

Compensation:

IHP offers a competitive compensation package with excellent benefits. 

 

Application Process:

IHP is an equal opportunity employer.  All qualified applicants are encouraged to apply. Interested candidates should submit their resume and a letter of interest with salary requirements to Anna Wang, Human Resources Coordinator at annaw@ihphilly.org


PROGRAMS DEVELOPMENT MANAGER

Job Description

Summary:

International House Philadelphia is seeking a Programs Development Manager to play a vital role in fundraising for all public programs, including Lightbox Film Center, arts and cultural programs. The Programs Development Manager will oversee all donor related activities, working closely with the Development Department and other IHP staff in reaching fundraising goals. This position reports to the Director of Programs and Events and is part of the Programs Department.

 

Responsibilities:

Grantwriting:

  • Responsible for cultivating new funder relationships through identifying foundation prospects
  • Research and track potential grant opportunities, all application requirements and deadlines
  • Develop outreach strategies to foundations
  • Write grant proposals, letters of intent, or applications for all private, government, and corporate funders, according to requirements
  • Work with the Business Office and other departments to create and report on budgets for proposed and awarded grants
  • Develop grant administration policies and procedures in conjunction with the Development Department and Business Office

Fundraising:

  • Engage in all aspects of the donor cycle, including prospecting, cultivation, solicitation, recognition, and stewardship, for individuals and businesses interested in IHP programs
  • Participate in appeals, programs and events, and solicitation for in-kind event support
  • Work closely with the curatorial team to strategize funding opportunities for upcoming programs

Membership:

  • Assist Programs and Membership Manager in developing annual membership strategic plan
  • Identify ways to increase membership through individual strategies and cross-promotional opportunities
  • Develop donor/member acknowledgement process
  • Ensure fulfillment of membership benefits
  • Assist with all communications, including appeals and acknowledgement letters

Database Management:

  • Keep meticulous records of all constituent interactions
  • Ensure that our donor database, development reports, and financial data pertaining to foundation and individual support are accurate and maintained in an effective, timely manner
  • Run queries and revenue reports as necessary

 

Skills & Qualifications: 

  • Superior interpersonal, written and verbal communication skills
  • Excellent analytical, critical thinking and research skills
  • Strength in professional writing, prospect research and cultivation
  • Demonstrated data management, gift processing and reporting experience
  • Comfortable taking initiative; demonstrated creative problem-solving ability
  • Self-starter with the ability to work both independently and collaboratively with the programs and development teams, as well as other departments as necessary
  • Demonstrated ability to meet deadlines, prioritize and organize multiple projects
  • Positive attitude and strong work ethic
  • Personal integrity and ability to appropriately handle confidential and sensitive information
  • Experience in understanding and communicating effectively programmatic data
  • Knowledge of nonprofit regulations and gift accounting principles a plus
  • Experience with development database software (Altru a plus)
  • Familiarity and contacts with arts funders in Philadelphia highly preferred
  • Passion for the arts and culture preferred
  • Proficiency with MS Word, PowerPoint and Excel
  • Bachelor’s degree and minimum of three years of hands-on experience in development practices and grant writing

 

Compensation:

IHP offers a competitive compensation package with excellent benefits. 

 

Application Process:

IHP is an equal opportunity employer.  All qualified applicants are encouraged to apply. Interested candidates should submit their resume and a letter of interest with salary requirements to Anna Wang, Human Resources Coordinator at annaw@ihphilly.org.

 


SECURITY STAFF PERSON

International House Philadelphia (IHP), is a dynamic, independent nonprofit organization housing approximately 1000 scholars and residents from as many as 95 countries annually. The Security Staff position is part of the Security Services Staff, and is a full time position.  This position reports to the Security Manager. The primary objective of this position is to provide services to all IHP populations, taking care of all safety and security requirements, according to the organization’s’ policies. Security Services operate 24/7, and are therefore in charge of monitoring all activities in the building after regular office hours and on weekends.  Security Services staff represent an important “face” of International House at all times and represent all departments during the times when other staff are not in the building.

 

The Security Services Team includes a small group of experienced and trained employees and a Supervisor. Shifts operate in 3 daily shifts around the clock, nonstop; 7 days a week, 365 days a year:

  • Day shift (08:00 – 16:00, 8:00 a.m. – 4:00 p.m.)
  • Evening shift (16:00 - 24:00, 4:00 p.m. – 12:00 a.m.), manned daily by 2 Security guards.
  • Night shift (24:00 – 08:00, 12:00 – 8:00 a.m.)

 

Requirements:

The unique nature of IHP’s diversity and many programs dictate special requirements for its Security Services personal that require: 

1.       A high level of knowledge about security issues and the knowledge and experience to respond to general situations, procedures, and House policies. 

2.       A general understanding of building emergency practices and procedures. 

3.       Knowledge of, and the ability to monitor and adjust the building's Mechanical and technical systems when appropriate

4.       Experience communicating emergency situations to appropriate Staff; including supervisor, security staff, and/or other departments.

5.       The ability to exercise discretion when responding to a variety of situations, including emergencies.

6.       The ability to demonstrate composure and respond positively to any request or issue.

7.       Serving as a model for excellent customer service. 

8.       The ability to represent all IHP departments and offices when they are closed.

9.       The ability to communicate verbally and in written form (including writing emails and other documents) for reporting and tracking information.

10.   The ability to perform physical requirements of  the job which can sometimes involve:

  • working a variety of 8-hour  shifts, which may vary (between evening, night and day in the course of a week)
  • standing and walking inside and outside of the building during a shift, no matter the weather conditions
  • performing urgent duties that may involve snow shoveling, cleanup of blood pathogens, responding to water leaks, etc.
  • assisting with moving chairs, tables, and/or other IHP property

 

This position is classified as non-exempt based on the Fair Labor Standards Act.



VOLUNTEER OPPORTUNITIES

Volunteers at International House play a vital role in the life of the organization. They provide support for event coordination, fundraising, language classes, and fulfill important administrative needs. The Program + Events Office, Development Office, and Language Program have fun opportunities for you to lend your support in helping serve our audience members, residents, and community partners. Keep reading to learn about specific opportunities to volunteer at International House.


Arts volunteers help host theater events for Lightbox Film Center as well as our numerous social and cultural celebrations. As an Arts volunteer, you may meet visiting filmmakers and artists, and experience events with members of the multinational IHP community. To learn more about the Arts at International House, please click here.

Development volunteers have many opportunities to assist in fundraising, as well as thanking our donors for their generosity. Volunteering for the IHP Development Office is an opportunity to meet donors who have played a vital role in making our unique programming available, and to express a shared interest in continuing to help IHP present unique arts and cultural programming to the Philadelphia community.

To learn more about volunteering at International House, please contact us at volunteer@ihphilly.org.