Employment + Volunteer Opportunities

International House Philadelphia is currently seeking qualified applicants for the following position(s):


President and CEO

International House Philadelphia (IHP) invites nominations and applications for the position of President and CEO. The ideal candidate will be a creative, business savvy, charismatic, and entrepreneurial leader with the ability to catalyze IHP’s continued growth and increasing impact on the regional community. He or she will successfully engage IHP’s range of resources and develop new strategies for reinforcing the organization’s place as the premier international educational and cultural center in the Philadelphia region. The President and CEO reports to the IHP Board of Trustees.

About International House Philadelphia: As the region’s international center for arts, culture, educational, and residential activities, IHP’s mission is to: maintain a diverse and welcoming community for students, scholars and interns from around the world, while introducing them to the American experience; broaden the horizons of its residents and the Greater Philadelphia community through high-quality international arts and humanities programs; and encourage understanding, respect and cooperation among people of all nations. Founded in 1910 to serve as a resource for international students after they arrived in the United States, IHP is a home for students, scholars, and professional trainees from almost 80 countries. It also includes a widely-recognized center offering high-quality international arts, cultural, and educational programs, including a renowned cinema program presenting museum-quality curated films.

An independent 501(c) 3 organization, IHP is located at 3701 Chestnut Street, a prime location in University City, at the intersection of the University of Pennsylvania and Drexel University. Built in 1970, our 14-story building comprises 379 rooms and apartments, a state-of-the-art cinema, and more than 8,500 square feet of conference center space that is utilized by our residents, members, and organizations in the community.

In 2016, the facility housed more than 1,000 people from 68 colleges, universities, companies, and organizations, with graduate students, English Language Program students and undergraduates representing the largest percentage of residents, respectively. Students from the University of Pennsylvania and Drexel University accounted for the majority of our residents. IHP’s programs attracted almost 22,000 people to our facility last year across 279 programs and performances, including films, cultural celebrations, concerts, art exhibits, and other events. In addition, nearly 32,000 people attended events presented by more than 100 organizations in our Conference Center and Theater.

IHP has a staff of 41 full-time employees and 1 part-time employee, 29 volunteers and interns, and four individuals that are currently working for IHP on a consulting basis, including the Interim President & CEO and the Director of Development. IHP has a 2017 operating budget of $4.86 million. Our independent organization is affiliated with International Houses Worldwide, a network of International Houses in North America, Asia, Australia, and Europe. For more information, please visit www.ihousephilly.org .

Send applications (résumé and cover letter), nominations, and inquiries to the email address below. For priority consideration, please apply by July 21, 2017.

IHP@kornferry.com
Ken Kring, Co-Managing Director, and Josh Ward, Ph.D., Senior Associate
Global Education Practice, Korn Ferry, Philadelphia, PA

International House Philadelphia is an Equal Opportunity/Affirmative Action employer

 

CASHIER AND ADMISSIONS COORDINATOR

International House Philadelphia is seeking a Cashier and Admissions Coordinator to play a vital role in all activities of Admission department, including processing all billing transactions along with preparing deposits and interacting with current and potential residents of IHP. The Cashier and Admissions Coordinator will oversee housing applications, payments and billing for all housing charges, parking, and other related costs of living at IHP. This position reports to the Director of Admissions and Strategic Initiatives.

Responsibilities of the Cashier and Admissions Coordinator:
  • Manage the day to day function of payments received and applied to accounts
  • Review group and individual housing invoices and billing for accuracy
  • Process payments and prepare deposits for the Admissions Office
  • Provide detailed reporting related to the payments and billing 
  • Manage the apartment, private room, and parking applications and assignments
  • Provide support to the overall operations of the Admissions Office
  • Handling of all resident payments – including:
         - Individual resident and group fees 
         - Miscellaneous Fees
         - Collections (overdue payments/Invoices) 
  • Administrative Duties, including:
         - Preparing and reviewing for end of the month accuracy of end of the month transaction reports
         - Preparing daily deposits of payments received 
         - Timely and accurate tracking of all payments in the housing database (StarRez)
         - Providing a reference and verification of residency for residents
         - Managing the applications, extensions, waitlists, and contracts for apartments, private rooms,
            and parking spaces. 
  • Assisting with the daily operational needs in the Admissions Office including, but not limited to, answering phone calls, responding to emails, person to person interactions, assisting Residents with contract signing and extensions of their housing contracts. 
  • Collaborating with the Admissions Coordinator on the housing application process to ensure the smooth handling of all housing applications.
  • Discuss IHP housing options with potential residents and giving tours, as needed. 
  • Reviewing posted charges for accuracy and working with the Admissions Coordinator and Director of Admissions to post corrections, if needed. 

Requirements & Qualifications:
  • Bachelor’s Degree
  • At least 1 year of related experience
  • Strong computer skills including Microsoft Outlook, Word, Excel, operating scanners
  • StarRez software knowledge preferred but not required
  • Experience working with college students, particularly international students
  • Excellent communication skills, attention to details
  • Helpful, courteous approach to resolving complaints

Physical Demands:
Ability to stand, walk, and work with other team members in a fast-paced environment to provide excellent service. Some physical demands are required, this may include the ability to lift files, packages, open filing cabinets and bend as necessary.

Compensation:
IHP offers a competitive compensation and an excellent benefits package: group health, dental and vision insurance; flexible spending and transit accounts; short and long-term disability and group life insurance; 403(b) with matching contributions; Employee Assistance Program; voluntary benefits; as well as paid vacation, personal time, sick time and holidays.

Application Process:
IHP is an equal opportunity employer. This position is classified as exempt based on the Fair Labor Standards Act. All qualified applicants are encouraged to apply. Interested candidates should submit their resume and a letter of interest with salary requirements to Anna Wang, Human Resources Coordinator at annaw@ihphilly.org

International House Philadelphia is an Equal Opportunity/Affirmative Action employer